Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. If you wish to receive your order after this has happened then we will have to charge you for the return shipping fee and the re-shipping fee due to the incorrect address the customer submitted.Īll packages unless otherwise requested in writing, will be shipped with ‘ Signature Required’ to prevent fraud, theft, and damage to packages. Should the address information provided be incorrect, Canada Post will ship the parcel back to the sender and the sender will be billed for this. This fee is billed by Canada Post separately to us, so please be sure to double check your address information before submitting order. In placing your order, verify that your shipping address is complete and correct. These incorrect address mistakes result in your parcel being returned to sender.
1000 ML BEAKER ZIP
Again, a carrier's lack of performance is out of our control.Īny incorrect addresses will have charges from Canada Post and will be billed to the customer, such as missing apartment numbers, incorrect zip codes, and so forth.
Please be patient if you are waiting on a parcel during this time. A special note during the holidays, the period from Thanksgiving to Christmas is an especially slow time to receive shipment. We are not responsible for any delays due to a carrier's lack of performance. Regarding carriers, we make no guarantees as to the time a carrier may take once an item is shipped. Regardless of order volume, we guarantee all orders will be shipped from our warehouse no later than 4 business days from the time payment is received. However, there are times due to high order volume, when it may take up to 3-4 business days to ship. Many times orders are shipped the very next business day. Usually orders are shipped within two business days of receipt of payment. All orders are processed and shipped as quickly as possible.
All items are shipped via Canada Post and are shipped prepaid.
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